{"id":30841,"date":"2026-01-23T08:56:15","date_gmt":"2026-01-23T08:56:15","guid":{"rendered":"https:\/\/trampoflex.shop\/?page_id=30841"},"modified":"2026-01-28T06:24:48","modified_gmt":"2026-01-28T06:24:48","slug":"warranty-replacement","status":"publish","type":"page","link":"https:\/\/trampoflex.shop\/en\/warranty-replacement\/","title":{"rendered":"Garantie &amp; Ersatz"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"30841\" class=\"elementor elementor-30841\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-3a957ea e-flex e-con-boxed e-con e-parent\" data-id=\"3a957ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0f6bcfc e-con-full e-flex e-con e-child\" data-id=\"0f6bcfc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-adb89f6 e-con-full e-flex e-con e-child\" data-id=\"adb89f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-92bd809 e-con-full e-flex e-con e-child\" data-id=\"92bd809\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-16f5c4f e-con-full e-flex e-con e-child\" data-id=\"16f5c4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a9059e wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"1a9059e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-default wd-title-size-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">12 Months Warranty<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00fbaa5 elementor-widget elementor-widget-wd_text_block\" data-id=\"00fbaa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>All <b data-path-to-node=\"6,0\" data-index-in-node=\"4\">heavy equipment and machinery<\/b> purchased from American Skid Steer come with a <b data-path-to-node=\"6,0\" data-index-in-node=\"81\">12-Month Parts &amp; Labor Warranty<\/b> from the delivery date.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b39eaa9 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"b39eaa9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-default wd-title-size-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">Replacement Process<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c3e1e3 elementor-widget elementor-widget-wd_text_block\" data-id=\"1c3e1e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<ul><li>If you are entitled to a replacement,\u00a0<strong>American Skid Steer<\/strong>\u00a0will provide an identical product or one of similar value\/quality.<br \/>If neither is available, we may provide a\u00a0<strong>refund<\/strong>\u00a0or\u00a0<strong>repair<\/strong>\u00a0the product within a reasonable time.<br \/>Refund and repair rights apply to the replacement product in the same way as the original product.<\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e77140a wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"e77140a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-default wd-title-size-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">Defects in Materials and Workmanship<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85ae3bf elementor-widget elementor-widget-wd_text_block\" data-id=\"85ae3bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<ul><li><p><strong>Covered Defects<\/strong><\/p><ul><li>Manufacturing flaws that compromise structural integrity<\/li><li>Broken or damaged components present at time of delivery<\/li><li>Incomplete or missing parts as originally supplied<\/li><li><b data-path-to-node=\"11,0\" data-index-in-node=\"0\">Hydraulic System Failure<\/b> (pumps, valves, cylinders) due to manufacturing defects.<\/li><li><b data-path-to-node=\"11,0\" data-index-in-node=\"82\">Engine Failure<\/b> not caused by neglect or improper fuel.<\/li><li><b data-path-to-node=\"11,0\" data-index-in-node=\"137\">Structural Integrity:<\/b> Cracked welds or frame failure under normal operating loads.<\/li><li><b data-path-to-node=\"11,0\" data-index-in-node=\"220\">Electrical Components:<\/b> Starters, alternators, and control modules.<\/li><\/ul><p><strong>Not Covered<\/strong><\/p><ul><li>Normal wear and tear from use<\/li><li>Improper storage, handling, or <b data-path-to-node=\"16,0\" data-index-in-node=\"31\">failure to perform routine maintenance<\/b> (e.g., greasing pivots, changing oil\/filters).<\/li><li>Damage caused by operating equipment <b data-path-to-node=\"16,0\" data-index-in-node=\"154\">beyond its rated capacity<\/b> (overloading).<\/li><li>Accidents, drops, or impacts after delivery<\/li><li>Modifications or alterations made by the customer<\/li><li>Minor cosmetic imperfections not affecting functionality<\/li><li>Expected age-related patina\/finish changes<\/li><\/ul><\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3d3b3d wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"d3d3b3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-default wd-title-size-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">How to Make a Warranty Claim<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2fd109 elementor-widget elementor-widget-wd_text_block\" data-id=\"d2fd109\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<ul><li><ol><li><strong>KONTAKT<\/strong>\u00a0with your order number, product name, and a brief description of the defect.<\/li><li>Provide\u00a0<strong>clear photos\/videos<\/strong>\u00a0of the issue and the serial\/model number (if applicable).<\/li><li>We\u2019ll review and send a\u00a0<strong>Return Authorization (RA)<\/strong>\u00a0and instructions if a return is required.<\/li><li>After inspection, we\u2019ll proceed with\u00a0<strong>replacement<\/strong>,\u00a0<strong>repair<\/strong>, or\u00a0<strong>refund<\/strong>\u00a0per this policy.<\/li><\/ol><\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3896721 e-con-full e-flex e-con e-child\" data-id=\"3896721\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5e42f3 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"b5e42f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-default wd-title-size-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">Warranty Terms<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0abb343 elementor-widget elementor-widget-wd_text_block\" data-id=\"0abb343\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<section class=\"ass-section\"><div class=\"ass-container\"><div class=\"ass-grid ass-grid--3\"><div class=\"ass-step\"><div class=\"ass-step__num\"><ol><li><p>This warranty covers\u00a0<strong>defects in materials and workmanship<\/strong>\u00a0that affect the functionality or integrity of tools and equipment.<br \/>Coverage begins on the date of delivery as confirmed by our shipping partners.\u00a0<strong>Proof of purchase is required<\/strong>\u00a0for all warranty claims.<br \/>Normal wear and tear, improper handling or storage, misuse, or modifications are\u00a0<strong>not covered<\/strong>.<\/p><p><em>Note: If your order includes pre-owned items, the same 12-month coverage applies unless otherwise specified on the product page.<\/em><\/p><\/li><\/ol><\/div><\/div><\/div><\/div><\/section>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c2281f wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"2c2281f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-default wd-title-size-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">Standard Coverage<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-effbb20 elementor-widget elementor-widget-wd_text_block\" data-id=\"effbb20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<section class=\"ass-section\"><div class=\"ass-container\"><div class=\"ass-grid ass-grid--3\"><div class=\"ass-step\"><div class=\"ass-step__num\"><ul><li><p>All purchases from\u00a0<strong>American Skid Steer<\/strong>\u00a0include our standard 12-month warranty covering defects as described above.<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/section>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5240173 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"5240173\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-default wd-title-size-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">Product-Specific Warranties<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58610f1 elementor-widget elementor-widget-wd_text_block\" data-id=\"58610f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<section class=\"ass-section\"><div class=\"ass-container\"><div class=\"ass-grid ass-grid--3\"><div class=\"ass-step\"><div class=\"ass-step__num\"><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li><strong>Manufacturer Warranties:<\/strong>\u00a0Some items may include the original manufacturer\u2019s warranty in addition to American Skid Steer coverage. Details appear on the product page when applicable.<\/li><li><strong>Extended Protection Plans:<\/strong>\u00a0Optional extended plans may be available for certain high-value items at checkout.<\/li><\/ul><\/li><\/ul><\/li><\/ul><\/div><\/div><\/div><\/div><\/section>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1378ee wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"f1378ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-default wd-title-size-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">Replacement &amp; Repair Timeline<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e421a9 elementor-widget elementor-widget-wd_text_block\" data-id=\"9e421a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<section class=\"ass-section\"><div class=\"ass-container\"><div class=\"ass-grid ass-grid--3\"><div class=\"ass-step\"><div class=\"ass-step__num\"><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li><b data-path-to-node=\"3,0\" data-index-in-node=\"0\">Parts &amp; Repair Support (Primary Resolution)<\/b> For heavy machinery, our priority is to get you back to work quickly. We will troubleshoot with you and ship <b data-path-to-node=\"3,0\" data-index-in-node=\"156\">free replacement parts<\/b> immediately. We provide technical guidance so you or a local mechanic can install them.<\/li><li><b data-path-to-node=\"3,1\" data-index-in-node=\"0\">Replacement<\/b> If the equipment cannot be repaired with parts, we will arrange a replacement unit. Due to freight logistics, please allow <b data-path-to-node=\"3,1\" data-index-in-node=\"138\">7\u201321 business days<\/b> for the replacement to arrive.<\/li><li><b data-path-to-node=\"3,2\" data-index-in-node=\"0\">Refund<\/b> If a replacement is not available, we will issue a full refund to your original payment method<\/li><\/ul><\/li><\/ul><\/li><\/ul><\/div><\/div><\/div><\/div><\/section>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-316cd4f wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"316cd4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-default wd-title-size-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">Kontakt<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0130941 elementor-widget elementor-widget-wd_text_block\" data-id=\"0130941\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<section class=\"ass-section\"><div class=\"ass-container\"><div class=\"ass-grid ass-grid--3\"><div class=\"ass-step\"><div class=\"ass-step__num\"><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li><strong>Company Name:<\/strong>\u00a0American Skid Steer<br \/><strong>Address:<\/strong>\u00a02522 South Malt Avenue, Commerce, CA 90040, United States<br \/><strong>Email:<\/strong>\u00a0<a href=\"mailto:contact@americanskidsteers.store\">contact@americanskidsteers.store<\/a><br \/><strong>Website:<\/strong>\u00a0<a href=\"https:\/\/trampoflex.shop\/en\/\">https:\/\/trampoflex.shop<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/div><\/div><\/div><\/div><\/section>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>12 Months Warranty All heavy equipment and machinery purchased from American Skid Steer come with a 12-Month Parts &amp; Labor<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30841","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trampoflex.shop\/en\/wp-json\/wp\/v2\/pages\/30841","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trampoflex.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trampoflex.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trampoflex.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trampoflex.shop\/en\/wp-json\/wp\/v2\/comments?post=30841"}],"version-history":[{"count":19,"href":"https:\/\/trampoflex.shop\/en\/wp-json\/wp\/v2\/pages\/30841\/revisions"}],"predecessor-version":[{"id":31275,"href":"https:\/\/trampoflex.shop\/en\/wp-json\/wp\/v2\/pages\/30841\/revisions\/31275"}],"wp:attachment":[{"href":"https:\/\/trampoflex.shop\/en\/wp-json\/wp\/v2\/media?parent=30841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}